Partial Outage (Send/Receive + Bank Account Management)

Incident Report for Rain

Resolved

This incident has been resolved.

Posted Sep 15, 2021 - 10:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 15, 2021 - 09:12 UTC

Identified

We have identified an issue on our platform that is impacting Send/Receive transactions and also addition of Bank Details. Our team is working on a resolution and we should be fully operational soon.

Posted Sep 15, 2021 - 08:04 UTC

This incident affected: Website, API, and Mobile.